As part of the ISO-9001 certification requirements, we regularly
gather feedback from our clients, both to identify areas of
excellence as well as to highlight areas needing improvement.
The following are just a few of the kind words we received
from our QMS Client Surveys beginning in 2001 and with a cumulative
satisfaction rating of 4.3 out of a possible 5 points:
The PMI team has been incredibly prompt to respond
and has driven the timeline beyond expectation.
PMI CRA knowledge and skillful handling of FDA clinical
issues far surpasses any I have seen in my career, you are
to be applauded.
This team has been exceptional! I look forward to working
together on future studies.
PMI has demonstrated immense dedication to our study
and our company! We are very pleased with the service and
professionalism of your company.
Constant communications have been the hallmark of the
project. Issues with sites are dealt with carefully, but
effectively.
The PMI team acts as if we are the only client that
matters.
We have been treated well, interactions are respectful,
open and honest.
Promedica provides excellent service in all key areas.
The feedback from study investigators is that this is the
most trouble-free clinical they have experienced.
Definitely receptive, courteous and pleasant to work
with. We were delighted with the under-budget financial
closing.
The PMI team has been of tremendous contribution to
the successful enrollment of 150 patients (treated) which
is two months ahead of projection. Thanks PMI for a job
well done. You have a terrific team of clinical research
professionals.
PMI is a superb organization and both creative and
thorough in all aspects of work. Projects quickly gain direction
and momentum.
