Our clinical site management activities — from start-up
through to study closeout — help to make your participation
in a study a rewarding experience. At PMI, we strive to make
your participation in medical research a positive process
from start-up through to study closeout. Our study initiation
visits generally include all the training you need to set
your study up for success. A PMI project manager carefully
oversees the study timeline, budget and tasks, and our Clinical
Research Associate (CRA) visits your site regularly to monitor
the study’s progress and assist you whenever needed.
We also engage in ongoing, open communication with access
to your PMI project manager or client representative.
Working with PMI
Results from surveys sent
to PMI study sites show an overall project performance
rating of 4.6 out of 5.0 using a scale of 1 – 5, with
5 being highest. The rating incorporates average feedback scores from the
following question categories:
- Is reliable (4.6 )
- Listens to our issues (4.6)
- Responds to requests/needs in a timely manner (4.7 )
- Provides proper training and support (4.5 )
- Helps us meet our goals (4.6 )
- Overall professionalism (4.6 )
The following represent investigator
comments that we received from this survey:
- Usually when I call with a question, I have the material
there in front of me and want to resolve it straight away.
I like the fact that when I call PMI, the CRAs usually know
the answer and don’t have to check and get back with
- PMI has been very supportive and professional throughout
the years we have been working on studies together.
- PMI staff is outstanding during this project as well
as during past research projects. PMI staff is very thorough.
Some nice compliments verbalized by the sponsor about our
site are likely a reflection of the great service PMI provides.
It’s been a pleasure.
- Love working with PMI! I feel like my studies that
are monitored by PMI are very organized and ready for an
FDA audit at any time. Thanks!
- My calls and e-mails are always returned promptly.
PMI is very thorough and patient with me.
- I have appreciated all the assistance from the staff.
- Very personable staff. Staff has very high standards.
- I would highly recommend this group. Their dedication
and consideration in all areas of the study have been wonderful.
- All emails have been answered within a 24-hour period,
most within the hour.
- Overall I would say that PMI is an excellent company
to deal with. They have been helpful and provided us with
everything we needed to successfully participate in the
study. All of the people I have had contact with are very
friendly and professional.
- Everyone I talk to is extremely friendly! It has
been a great pleasure working and learning from you!
Registering Your Site
If you are an experienced
study site and would like to be considered for future studies,
please go to our Database